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CRISIS MANAGEMENT

 

The Situation

  • The Department of Justice and Securities & Exchange Commission were investigating the company and its former officers for a variety of improprieties such as securities fraud and accounting fraud

  • The company was also under investigation by a group of 22 state attorneys general for alleged fraud in the sale of credit insurance

  • The company had no senior management

  • Lenders had lost confidence and begun to take large reserves against availability

  • Vendors were not shipping because they had not been paid and had lost confidence

 

The Solution

  • Immediately addressed the "credibility crisis" by developing an aggressive communication strategy with all key constituents (the government, the lenders, the vendors and the employees)

  • Aggressively managed cash

  • Negotiated an agreement with trade vendors to support the company through the holiday season

  • Obtained incremental financing in the form of secured loan junior to the company's existing lenders

 

The Results

  • Cooperated fully and completely with the government and state attorneys general and settled all matters

  • Executed a secured trade creditor agreement and vendors supported the company during the holiday season

  • Obtained incremental financing in the form of a junior secured loan

 

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